Platform
100% of your inventory in one ecosystem, saving you plenty of your time.
Stock, appro, invoicing, clients, reps and reports all work from the same record of each stone and piece. There is no sync, no export and no reconciliation, because there is only ever one record.
What is in the platform
Seven modules, each doing a real job in the trade. Together they close the gaps where stock, money and client information usually get lost.
Inventory
Natural, lab-grown, gemstones and jewellery, each as its own inventory with its own fields, images, certificates, cost and pricing.
- Quick search and range search across every stock type
- Bulk upload from Excel with an upload report
- Full item history and deleted-item recovery
Stock control
Everything that moves a stone: stock take by scan, transfers between branches, supplier shipments on memo and stones out to the setter.
- Scan and verify stock with a variance report
- Consignment and own stock tracked per shipment
- Goods to manufacturing, with the piece they come back in
Pricing & certificates
Rapaport pricing, discounts, wholesale and retail in one row that recalculates from whichever figure you know. Certificates a click away.
- RapNet price list sync and whole-book repricing
- GIA certificate viewer by report number
- Multi-currency pricing at the rates you set
Appro
Stock out on approval from a phone or tablet at the counter, with the client verified, a signature captured and inventory updated on the spot.
- Parcel barcode scanning and availability checks
- Out, returned and sold, synced to stock
- Appro PDF shared straight from the device
Invoicing
Invoices and credit notes that pull items straight from stock, handle VAT, attach images and produce a PDF, with every sale reflected in inventory.
- Add items from inventory, never from a stale list
- Credit an invoice and the stock comes back
- Sales reports: best month, busiest day, by client
Clients & reps
Client books per rep, WhatsApp conversations, follow-ups and commission, with an assistant that answers questions from your own client data.
- Cold-client detection and reassignment suggestions
- WhatsApp threads summarised with a next action
- Personalised email campaigns, approved before sending
Reporting & admin
Reporting across branches, an activity log of every user action, roles and permissions, support tickets, staff leave and a standby roster.
- Export any view to Excel
- Admin passwords on sensitive actions, auto sign-out
- Light and dark themes, per-user preferences
Web first, native where it counts
The platform runs in the browser for the office, and as native apps on iOS, Android, macOS and Windows for the counter, the safe and the road. Same record, same permissions, every device.
Inventory & stock control
Count it, move it, set it: the record follows
A stock take is a scan, not a spreadsheet. Transfers, supplier shipments and stones out for setting each change the item's status and location, and every change is written to its history.
- Stock take by barcode with a variance report to sign off
- Supplier shipments on memo: what is consigned, purchased, returned or sold, derived live from the items
- Build a piece from components; sell the piece and every stone in it is marked sold
- Jewellery tags and labels printed from the record
Pricing & certificates
Plenty gems, 100% control.Price from whichever number you know
Discount, price per carat and total are one row. Edit any of them and the other two recalculate. Refresh the Rapaport list and the Rap-based figures update across the whole book, while your actual selling prices never move.
- RapNet sync reprices natural and lab inventories in one pass, with a preview before anything is written
- Wholesale markup and retail pricing, with cost and discount kept truthful against Rap
- GIA certificates open from the stock row; RapNet listings searchable without leaving the app
- Multi-currency quoting in the client's currency, at the rates you set
Selling prices unchanged by Rap sync
Rap sync preview
Appro
100% of your business, Plenty time saved.Every appro, its age and its outcome, in one list
The appro app runs at the counter on a phone or tablet. Scan the parcel, confirm the client, capture a signature or a waybill number, and share the PDF. Back in inventory, the items are already marked out.
- An item already sold, or out on another appro, cannot be added
- Mark out, returned or sold and the stock record follows, including mounted components
- Days on appro counted automatically; estimated prices in the client's currency
- Per-branch apps with their own users, roles and password-protected reports
| Appro | Client | Items | Days | Status | Created by |
|---|---|---|---|---|---|
| 00192 | Aurelia Fine Jewels | 3 | 12 | Out | Sam |
| 00191 | Northgate Jewellers | 1 | 5 | Sold | Priya |
| 00189 | Harbour & Co | 4 | 9 | Sold | Sam |
| 00187 | Meridian Gems | 2 | 14 | Returned | Priya |
| 00185 | Castellane Atelier | 6 | 21 | Out · overdue | Sam |
Invoicing & reporting
Invoices from stock, reports from invoices
Items are added to an invoice from live inventory, so nothing is sold twice and the sale is reflected in stock immediately. Credit the invoice and the items come back. Reports read the same records, so they are never a day behind.
- VAT included or excluded, attachments and images on the invoice, PDF in a click
- Sales by month, best month, busiest day of the month, by client and by rep
- Every view exports to Excel for the accountant
- Activity tracker: who did what, where and when, across every module
Clients & reps AI
100% of your business, Plenty opportunities.The client book, worked for you
Reps log contacts, outcomes and follow-ups against each client. The platform watches the gaps: engagement scores, cold-client detection, reassignment suggestions, and WhatsApp threads summarised into a next action.
We use AI to read what was actually said: sentiment, a summary and a next action on every thread, an engagement score per client, and a campaign drafted for you. It only ever reads your own data, and nothing sends until you approve it.
- Ask questions in plain English, answered from your client data only
- WhatsApp conversations grouped by rep and client, sent and received in the app
- Email campaigns: describe the brief, pick the recipients, review each draft, send only what you approve
- Commission tracking for guides and introducers
AI conversation summary just now
Everything, in one place
Every module above, and the smaller things that make a day work: scanning, exports, permissions, themes, tickets. All of it ships as one system, on one record.
Back to the modulesRun the whole platform free for 30 days
Every module above, on your own stock, with no card and no commitment.
Architecture
Built on one item record
Disconnected tools fail the trade because no two stones are interchangeable. Each one has a certificate, a cost, a location, images, an owner and a history, and all of it has to travel together.
Find it. Price it. Prove it.
Every stone and piece has its own certificate, cost, location, photos and history, one scan away.
Full history retained
Movements, status changes, price changes and ownership are kept, so you can always answer where an item has been.
Balances derived live
Consignment, appro and sold figures are computed from the items themselves, so they can never drift out of sync with the stock.
Real-time across devices
A status change at the counter is visible in the office as it happens, on web and on native apps.
Security
Your stock list is your most sensitive asset
Inventory data is commercially sensitive and, in this trade, a physical security matter too. It is treated that way.
Access control
Granular permissions by user, role and branch, so cost and source data stay with the people who need them. Sensitive actions require an admin password.
Data protection
Encryption in transit and at rest, isolated data per business and per branch, and automatic sign-out on idle sessions.
Audit trail
Who changed what, and when. Every material change to an item is recorded, and the activity tracker shows every user action.
Integrations
Fits the stack you already run
The platform is the system of record for stock. It is not trying to replace your accountant's software or your certification provider.
Rapaport
Pull the RapNet price list, reprice the book and search listings without rekeying anything.
GIA
Open the certificate for any stone from its report number, in the browser or in a native viewer with share to mail, print and files.
Excel
Bulk upload stock from your existing spreadsheets, and export any view for the accountant or the auditor.
Client conversations sent and received inside the platform, attached to the client and the rep.
Campaigns and client emails drafted in the platform and sent through your own mailbox, with a history of every send.
Currencies
Exchange rates you maintain, so a stone priced in one currency can be quoted, invoiced and sent on appro in another.
Put it next to your current process
Take the free trial and run it on your own stock, or take thirty minutes with us first.